Managerial Leadership

Skills Development
Proven to Drive Powerful Results

Collaborative, interactive and engaging skills development options that improve employee performance, boost team productivity, and close the gaps between current performance and best practice.

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Live, In-Person & Online

26

Years in business

260

Clients

2600

Learners

Skills Development options that improve profits boost productivity close gaps

between current performance and best practice.

Jeff Peterson

Founder & President

What We Do

Empowering managers and supervisors to redefine what leadership looks like (and to lead people—not just processes)

Our Story

Business Performance Solutions, Inc. (BPS) was founded more than 26 years ago with a clear commitment: Enable organizations to improve performance, productivity, and results through management and leadership skills development and training. Drawing on decades of experience developing managers, supervisors and technical leaders at every organizational level, we discovered a common reality—many people step into leadership roles with little preparation for leading and influencing others effectively. Far too often, leadership roles are awarded based on excellent technical performance, longevity, or internal relationships rather than leadership capability and people-management skills. Like many new parents suddenly handed the responsibility of caring for a baby without instruction, many new leaders find themselves expected to produce results through others without the tools, structure, or strategies needed to succeed. At BPS, we believe leadership effectiveness is not something people simply “figure out” on their own. Strong leadership can be taught, developed, and strengthened with the right guidance and practical application. That belief became the foundation for our company and continues to drive our work today. Our purpose is straightforward: To equip managers, supervisors, and organizational leaders with the focus, discipline, framework, and proven leadership strategies they need to maximize performance, strengthen accountability, and achieve exceptional results through the people they lead, manage, and influence.

Who We Are

Business Performance Solutions partners with organizations ranging from growing businesses to Fortune 500 enterprises to strengthen leadership capability where it drives the greatest organizational impact. For more than 26 years, we have worked with over 2600 managers, supervisors, and technical leaders, equipping them with the leadership skills, strategic focus, and decision-making abilities needed to lead with greater confidence, elevate team performance, and produce stronger business results.

Results don’t happen by accident. They’re the outcome of our performance—and performance is driven by attitude and beliefs. If you want different results, a good start is to revisit your attitude and belief system.
Jeff Peterson

Mission

To be the trusted partner that turns our clients' goals into reality.

We turn objectives into measurable outcomes by equipping leaders, teams, and organizations with the mindset, skills, and tools needed to perform at their best.

Vision

To develop leaders at every level who translate capability into performance, and performance into measurable business results.

We envision a workforce of leaders capable of driving sustained performance, aligning teams around strategic priorities, and delivering tangible results that matter to the business.

Core Values

Our values guide how we operate, how we partner with clients, and how we deliver measurable results:

Innovation

We turn challenges into opportunities, designing practical ideas that drive real results.

Trust

We build confidence through honesty, accountability, and reliable decisions.

Partnership

We succeed together—aligning strategies, strengthening teams, and achieving meaningful outcomes.

Excellence

We approach every project with energy, focus, and high standards, always striving to exceed expectations.

Continuous Learning

We embrace learning at every level, empowering leaders and sustaining organizational success.

what makes us different

TESTIMONIALS

What Our Clients Say

Our approach to managerial leadership development is grounded in timeless principles of human effectiveness. Through our partnership, your managers and leaders gain the mindset, skillset, and practical tools to unlock higher performance, lead with confidence, and drive exceptional results across teams.

But don’t take our word for it. Here are just a handful of managerial leaders who have told us more:

I’ve always taken a very hands-on approach to managing my work and key accounts, which made delegation a challenge. Through this training, I became more comfortable sharing responsibilities and trusting my team with greater ownership. As a result, I have more time to focus on important managerial priorities, and my employees feel more confident and empowered. The benefits have been positive for everyone involved—a true win-win for our team.

Team Supervisor – Inside Sales

I think this training is fantastic. The content was highly relevant, and the facilitator did an excellent job delivering it. In my role, it’s easy to get overwhelmed by deadlines and responsibilities, and delegation was often a challenge. Since completing the program, I delegate more effectively and accomplish far more through my team’s combined efforts. That’s just one of many improvements I’ve gained, and I highly recommend this training to any business professional.

Senior Manager

This program helped me clarify my vision for the future success of our company and my own professional growth. I’m listening more attentively, asking better questions, aligning team members more effectively, and removing obstacles that hinder productivity. I’ve also applied recognition and delegation techniques that have encouraged greater ownership and accountability among my staff. As a result, our team is more engaged, productive, and focused on achieving shared goals.

CEO/President

There are many practical takeaways from Jeff’s training, but the most valuable for me has been customer recovery. When mistakes happen, we now have a clear process for addressing issues, rebuilding trust, and strengthening customer relationships. We communicate more effectively, take greater ownership of our missteps, and respond with confidence. As a result, customers appreciate our efforts, and we’ve seen a positive impact on loyalty and retention.

Marketing Manager

By participating in Jeff’s training, I gained a better understanding of how to work effectively with different generations. Managing varying communication styles has become much easier, and I’ve improved how I provide direction and feedback to my team. As a result, employees prioritize and complete tasks more effectively. I also have a clearer understanding of their strengths, development needs, and career goals, helping me support and manage them more successfully.